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Legal

Privacy Policy

On this page

Last updated: October 2, 2026 Effective: October 2, 2026

1. Who we are, and how to reach us

This page explains how Capriastro LLC handles your personal data. Capriastro is operated by Capriastro LLC, a business based in the United States.

Email: privacy@capriastro.com, for anything about your data, including deletion requests

Every request described on this page goes to this email address.

2. The short version

We collect a name (your first name, or any name or nickname you like), your email address, and your birth date, birth time and birth place, because we need them to calculate your chart and write your Birth Chart Reading (your “Reading”).

Your data does not stay only with us. To produce a Reading, we send parts of it to outside companies: a chart-calculation service, an AI provider, a geocoding service, a payment processor, an email provider, and (for printed products) a printer. Section 6 sets out exactly who gets what. Once your data reaches those companies, they handle it under their terms and privacy policies, which we do not control.

If you only drew a free chart, we did not ask for your name or email. If you also asked for the free preview, we hold the birth details you entered and your email address, so we can send it to you. No name, no payment details.

We keep your chart data and your Reading for about 18 months after delivery. You can ask us to delete them sooner, whether you bought anything or not.

3. What we collect

You give us:

DataWhere from
A name: your first name, or any name or nickname you like. We never check it, and the chart does not depend on itCheckout / order form
Name printed on the product, also your free choice, printed exactly as you type itOrder form (printed products only)
Recipient name for the shipping label. This one has to be real enough for the courier to deliver toCheckout (printed products only)
Email addressCheckout / order form
Name, country and postcode for billing. No street address unless you buy a printed productCheckout
Birth date, birth time, birth placeOrder form
Shipping address, and a separate billing address only if it is differentCheckout (printed products only)
Phone numberCheckout (printed products only)
Emails and messages you send usSupport contact
The birth details you enter. Your email address too, only if you ask for the free preview. No name is asked for or storedFree chart calculator

Generated by us or our providers:

DataNotes
Computed chart data (planetary positions, houses, aspects, resolved coordinates and historical time zone)Derived from your birth data
Your Reading: its text and PDFSee Section 7
A dated record of when we sent your Reading and when it was downloadedKept with your order
Order and payment recordsAmount, date, order ID. We never see or store full card numbers.
Technical and usage dataIP address, device and browser type, pages viewed. See Section 10
Shipping and tracking details (carrier, tracking number, shipping and delivery dates)From our printer, for printed products
Poster previews, including the proof you approve at checkout, and the print file for posters you buyPreviews are created even if you don’t buy. The proof and print file only for posters you buy. See Section 7

If you use the free chart calculator

If you ask for the free preview, we store your email and the birth details you entered. We never ask for a name.

That email is used for your preview, plus at most a reminder or two about your Reading, and nothing else. No newsletter, no ongoing mailing list. Every reminder has an unsubscribe link, and one click ends them. If we ever want to send you anything beyond that, we will ask you separately and plainly first.

You can ask us to delete this at any time, exactly as described in Section 7. You do not have to have bought anything. Deleting your data also stops any reminders.

4. Birth data: how we treat it

We treat birth data with particular care:

  • We collect only date, time and place.
  • We do not require your real name. The name you enter is simply what appears on your Reading or printed product. A nickname works exactly as well, and we never verify it. (For shipped orders there are two separate names: the one printed on the product, which is your free choice, and the one on the shipping label, which has to be real enough for the courier to deliver to. They don’t have to match: a poster can say “Starchild” and still ship to Jane Miller.)
  • We use it for one thing: producing what you ordered. No advertising, no marketing profiles.
  • We do not sell it. Ever.
  • We send each provider only the minimum it needs (Section 6). Notably, your name is never sent to the chart calculation service, and your email address and your date, time and place of birth are never sent to the AI provider.

5. Why we use your data

PurposeData used
Calculate your chartBirth data
Write your ReadingChart data, the name you entered (any name or nickname)
Deliver your Reading and send receiptsThe name you entered (any name or nickname), email
Take payment and prevent fraudOrder and payment data
Protect the site and checkout from abuse and fraudTechnical and usage data
Print and ship physical productsRecipient’s name, shipping address, print file
Let you download your Reading againStored chart data and Reading
Show that a Reading was delivered, if a payment is disputedThe dated record of when we sent your Reading and when it was downloaded
Check a complaint about a posterThe proof you approved at checkout
Respond to support requestsCorrespondence
Keep tax and accounting recordsOrder records
Understand site usageGoogle Analytics data (see Section 10)
Send a reminder or two about your Reading, if you got a free previewEmail (with an unsubscribe link in every one)
Send marketing emails, if you opt inName, email

Where we rely on your consent, such as marketing emails, you can withdraw it at any time. Withdrawing does not affect processing that already happened.

6. Who we share your data with

Personal data leaves our systems. Below is each recipient, exactly what it receives, and why.

Once data is transmitted to these providers, it is processed under their terms and privacy policies, not ours. We select providers carefully, but we do not control their internal handling, their sub-processors, or their retention. Read their policies if this matters to you.

6.1 Chart calculation: our chart calculation service

  • Receives: birth date, birth time, birth place coordinates, time zone, place name and country.
  • Does not receive: your name, your email address, your payment data, your order details.
  • Why: to compute planetary positions, houses and aspects.
  • Note: the request passes through an API marketplace company that connects us to this service. It sees the same data.

6.2 Writing your Reading: Anthropic

  • Receives: your computed birth chart and, for a paid Reading, the name you entered so the Reading can address you. Free previews are written without a name. We do not send your date, time or place of birth, your email address or your payment details.
  • Why: to generate the written interpretation from the chart. See Section 8 for what this means.
  • Policy: https://www.anthropic.com/legal/privacy · Commercial terms: https://www.anthropic.com/legal/commercial-terms

6.3 Geocoding and time zone lookup: our mapping providers

  • Receives: the birth place name you type in.
  • Does not receive: your name, email, birth date or birth time.
  • Why: to convert a place name into coordinates and to find the time zone for that place.
  • We use two providers: a main one, and a backup used only if the main one is unavailable.

6.4 Payments: our payment providers

  • Receives: your payment details (entered directly into the provider’s own fields; they never pass through our servers), billing name, email, amount, and billing address where required.
  • Why: to take payment, issue receipts, and meet anti-fraud and tax obligations.
  • We never see or store your full card number.

6.5 Print and fulfillment: Gelato (printed products only)

  • Receives: the recipient’s name, the shipping address, your email address and phone number (the carrier may use them to send its own delivery notices or to contact you about delivery), and the print file.
  • About the print file: the design itself shows the birth details it was made from (date, time and place), and whatever name was chosen for the print. So those details travel with the file to the printer, and they are visible on the finished product: anyone who handles the parcel or sees the print on a wall can read them. The name is your free choice and does not have to be real. The birth details are what the chart is drawn from, so they are what they are.
  • Does not receive: your payment data.
  • Why: Gelato routes each order to one of its production partners and arranges shipping.
  • Note: this means your shipping details are passed on again, to a print partner and a courier. Which partner depends on where you are. For some countries the poster is printed locally; for others it is shipped from abroad.
  • Policy: https://www.gelato.com/legal/privacy

6.6 Transactional email: our email delivery provider

  • Receives: your name and email address, and the content of the emails we send you, including your download link. The email that delivers your Reading also shows your birth date, time and place.
  • Why: to deliver your Reading link, receipts, and order updates.
  • It also tells us when an email to you can’t be delivered, so we can correct the address.
  • It keeps copies of the emails it sends for a limited time.

6.7 Others

  • Website hosting: our hosting provider, which stores everything we hold.
  • Backup storage: our backup storage provider, which holds copies of our data for up to 30 days (see Section 7).
  • Analytics: Google Analytics. See Section 10.
  • Our accountant or lawyer, and authorities when the law requires it.
  • A buyer of the business, if we ever sell it. We would tell you first.

6.8 Bot protection: Cloudflare Turnstile

To protect our forms from bots, we may use Cloudflare Turnstile, a check that a visitor is human. When it is in use, your browser loads a small script from Cloudflare, which looks at technical information from your browser to tell humans from bots. It does not track you across sites.

  • Policy: https://www.cloudflare.com/turnstile-privacy-policy/

6.9 What we do not do

We do not sell your personal data. We do not share your birth data with advertisers or data brokers.

7. How long we keep things

Your Reading. Your download link works for 12 months after your Reading is delivered. We keep your chart data and the text of your Reading for about 18 months after delivery, then delete them, and remove your birth details from your order at the same time.

The record of when we sent your Reading and when it was downloaded. Kept with your order.

Free preview. The preview PDF is deleted 14 days after we send it. If you never buy, we delete the preview text, your birth details and your email address 12 months after you asked for the preview.

Unconfirmed email addresses: deleted after 14 days. If you ask for the free preview but never click the confirmation link we send, we delete your address, and the birth details you entered with it, automatically.

Unfinished carts. If you start an order but don’t finish it, the cart holds your birth details, the name for the Reading and your email for about 2 days, then it is deleted.

Poster previews. If you design a poster but don’t buy it, we delete the preview 30 days after it was made. Until then it is not publicly accessible. If you do buy, the proof you approved (a small picture of your poster) stays with your order, so we can check any complaint against it.

Print files. The print file, the large file we send our printer, is deleted from our systems 90 days after your poster ships.

Orders and payments. Your order record (name, email, address, what you bought and what you paid) is kept for as long as tax and accounting rules require.

Backups. Deleted data can stay in our backups for up to 30 days, until they’re replaced.

Everything else: kept only as long as it is useful, and then deleted.

Asking us to delete your data

Email privacy@capriastro.com with the subject line “Delete my data” and tell us the email address you ordered with.

We will delete your chart data, birth data, name, email, any stored Reading, any poster previews and print files we hold for you, and the record of your Reading emails and downloads within 30 days, and confirm when it is done. Once your data is deleted, your download link stops working and we can’t send your Reading again. If you want to keep it, download your PDF first.

We may have to keep basic order and payment records even after deletion, because tax law requires it. Those records do not include your birth data.

Some of your data is also held by the companies that help us run the service, such as our payment provider. They keep it under their own policies, and some records must be kept by law.

8. AI processing

The text of your Reading is generated by an AI model from Anthropic, working from your computed birth chart and, for a paid Reading, the name you entered. Each Reading passes automated quality checks before it reaches you. Our Disclaimer explains what that means for accuracy.

Is my data used to train AI models?

We use Anthropic’s commercial API, which is governed by Anthropic’s commercial terms. Those terms, not this page, control how Anthropic handles the data we send it. You can read them at any time at https://www.anthropic.com/legal/commercial-terms.

When we last reviewed those terms on October 10, 2026, they stated that Anthropic does not use commercial API inputs or outputs to train its models (except feedback a customer voluntarily submits, and we never submit your Readings or data as feedback), and that API inputs and outputs are deleted from Anthropic’s systems within 30 days by default. Anthropic keeps material longer in limited cases, such as content its safety systems flag or where the law requires it.

Provider terms can change. We review them at least every 6 months and after any announced change, and we update the review date above each time. If a provider ever changed its terms in a way that significantly affects your data (for example, using it for training), we would treat that as a significant change to this policy and act under Section 13.

9. Your rights

These are all about the personal data we hold about you: your birth details, your chart data, the name and email you gave us, your orders, and any Reading we still have. Whoever you are and wherever you live, you can ask us to:

  • Tell you what we hold. We will list it back to you.
  • Delete it. See Section 7 for exactly what goes and what we have to keep.
  • Fix a mistake in it, such as a misspelled name or a wrong email address.
  • Stop sending you marketing, at any time.

Two things are not privacy requests, though people often ask for them here. If you mistyped your birth data and want a corrected Reading, we regenerate it, which means writing a completely new Reading. If you mistyped the shipping address on a poster order, that is a delivery matter. For either one, email us. The Refund Policy explains what we can do.

Depending on your US state, some of these may also be legal rights rather than just our policy. We offer them to everyone either way, and we will not treat you differently for asking.

We do not sell your personal information.

To ask for any of this, email privacy@capriastro.com. We complete requests within 30 days.

A note on identity checks. Because we do not have customer accounts, we identify you by the email address you ordered with. We may email that address to confirm the request came from you. We cannot act on a request for someone else’s data. If someone else ordered a Reading with your birth details, for example as a gift, you can still write to us. We will ask for enough detail to find it, and we may check with the buyer before we delete anything.

10. Cookies and analytics

We use cookies and similar storage in your browser:

  • Strictly necessary cookies, to run the cart and checkout and keep the site working.
  • Google Analytics, to understand how many people visit and which pages they read.
  • A cookie that remembers which site or link brought you to us, so we can see where orders come from.
  • Our payment providers, which may set cookies for fraud prevention on shop and checkout pages.
  • Cloudflare Turnstile, which we may use to protect our forms from bots (Section 6.8). It may set a cookie for that check.
  • Storage in your own browser, so our forms can remember the birth details you typed and the site can remember your daily tarot or rune draw. This stays on your device and you can clear it in your browser settings.

Google Analytics counts visits only. Its advertising features are switched off, and we do not use it for ads. Google collects information about your visits on our behalf. You can block analytics cookies in your browser settings.

Google explains how it uses information from sites that use its services here: https://policies.google.com/technologies/partner-sites

Our site does not respond to browser “Do Not Track” signals.

11. Children

Capriastro is not for people under 18. We do not knowingly collect data from children. If you believe a child has given us data, email privacy@capriastro.com and we will delete it.

12. Security

We use HTTPS across the site, so everything you send us travels encrypted. We restrict access to the systems holding chart data, and we never handle card details ourselves.

No system is perfectly secure, and we cannot promise that a transmission or storage system will never be compromised. If a breach occurs that is likely to affect your rights, we will notify you and the relevant authority as the law requires.

13. Changes

We may update this policy from time to time. The newest version is always on this page, with the date it last changed. If a change significantly affects how we use your data, we will tell you by email or by a clear notice on the site, before or when it takes effect.

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